We believe that technology is only one aspect of
a total business solution and that comprehensive end-to-end service
offerings establish the foundation on which true business solutions
are built. Depending on the scope and complexity of the project, we
have the ability to deliver comprehensive end-to-end services or
just those services relevant to a particular engagement.
Our team of industry and applications consultants provides both the
vertically-specific and functional expertise to implement a total
solution which addresses the requirements of our customers on an
individual basis. Thus, clients get the benefit and security of a
leading packaged application from some of the largest software
companies in the world, along with specific functionality and
integration from STT to best address their requirements. As one of
the leading Best Software and Microsoft Business Solutions Partners
in Middle East, STT provides full, local support throughout the
lifetime of your system in addition to comprehensive, certified
training for end users.
STT works together with its software publisher partners to deliver
remarkable service with commitment, caring, and collaboration to
help you reach your business potential.
We deliver our services using methodologies specifically designed
for the rapid implementation, management and support of
high-quality, cost-effective middle market solutions. You derive the
benefits of the following service offerings:
• Deployment - ensure detailed requirements are identified and fully
reflected in the system configuration and that the software is
efficiently and effectively implemented. In certain circumstances a
test-plan is developed and worked through to allow any fine tuning
of the system prior to the live roll-out.
• Project Management - a realistic and achievable project plan is
developed and agreed by all parties.
• Technical Support - dedicated support technicians are available
when needed to ensure uninterrupted operation of your business
critical applications. We provide both onsite and remote support.
Remote support is provided via patented Desktop Streaming screen
sharing and remote control technology.
• Custom Development - the unique aspects of your business, those
that make you successful, are not always covered by off the shelf
software. Our team of developers can ensure that your unique needs
are met via enhancement of standard applications or development of
new applications in accordance with your specifications.
• Training - ensure the software is effectively utilized. A
comprehensive training plan is developed and delivered.
• Software Upgrades - ensure that your business benefits from new
features and capabilities as they become available - on your
schedule
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